Thank you for your trust — we’re delighted that you are now part of the FIRMENLADEN community! On this page, you’ll find our EMPLOYEE Roadmap, which gives you a brief overview of the most important first steps. The following page also contains all relevant links for you.
EMPLOYEE – ROADMAP
FIRMENLADENWELT:
Activate your account after receiving the invitation email.
Pre-Check:
Preliminary review of the on-site conditions. You’ll find suitable products in the FLW Shop.
FIRMENLADEN-Plattform:
Activate your access after receiving the invitation email.
Order:
Order your wallbox & installation service for home charging in the FLW Shop.*
Commissioning:
Installation and commissioning of your charging stations.*
Charging Card:
Receive your charging cards (company car card & partner card).
*Optional: Installation by an electrician commissioned by you instead of the FIRMENLADEN–TELEKOM technician network.
FIRMENLADENWELT
Your overarching digital environment for all key topics and use cases related to charging in the corporate world, such as:
A pre-check for installing your wallbox at home
A professional and safe on-site assessment and/or installation to the highest standards by the FIRMENLADEN–TELEKOM technician network
A smart online wallbox for home
A company car charging card for charging at work, at home, and on the go
Requesting a partner charging card for your partner
You will receive an invitation link requesting activation of your personal account from FIRMENLADEN, triggered by your fleet manager.
Find FIRMENLADENWELT here: Login FIRMENLADENWELT
The FIRMENLADENWELT explainer video also gives you a quick overview in just a few minutes. You can find it on our Knowledge Platform.
FIRMENLADEN-PLATTFORM
- You will receive the invitation for the FIRMENLADEN Platform a few days after successfully activating your FIRMENLADENWELT account.
- The link to the FIRMENLADEN Platform is integrated within FIRMENLADENWELT. Alternatively, you can use this link: FIRMENLADEN-Plattform
- Further information is also available in the explainer video on our Knowledge Platform, which you can access via FIRMENLADENWELT.
HOME PRE-CHECK
Before the wallbox can be installed at your home by the FIRMENLADEN–TELEKOM technician network, a pre-check is required to document and assess your local conditions. Factors such as infrastructure, the distance to the nearest connection point, and the available space for the wallbox are considered to evaluate feasibility and installation effort. You will then receive your installation offer by email and within your FIRMENLADENWELT.*
The link to the Pre-Check form can be found in FIRMENLADENWELT under “Use Cases”: Pre-Check Form — please select the “Pre-Check” form.
If you cannot provide the details correctly, you can alternatively order an on-site pre-check via the shop using item number 100090010.
Our FIRMENLADEN–TELEKOM technician and service network will contact you to arrange an appointment.
WALLBOX ORDER
When ordering your home charging system, you can choose from the wallbox model(s) specified by your employer. The installation service must also be ordered in the shop.*
You can easily order your home wallbox in our dedicated shop.
After receiving your order, FIRMENLADEN will review it, send you an order confirmation, and initiate the next steps.
Our FIRMENLADEN–TELEKOM technician and service network will contact you to schedule an appointment.
FIRMENLADEN CHARGING CARD
After you have completed all the steps above, we will send you your company car charging card and your partner charging card.
Please note that the company car charging card may only be used for your company vehicle. The partner card (e.g., for spouse or life partner) can be used for all additional charging sessions at your own charging station and does not trigger reimbursement.
*Depending on your company’s policy, cards may be issued by your fleet management. If you have any questions, please contact us.
COMMISSIONING
Installation and commissioning are coordinated with the FIRMENLADEN–TELEKOM technician and service network.
If the installation service is carried out by an electrician commissioned by you, please inform us of the exact date by email to [email protected] at least three working days before commissioning. This is the only way to ensure smooth commissioning and operation of the station.
- If commissioning is not performed by FIRMENLADEN: Have the charging station installed by your electrician according to the installation guide provided on the Knowledge Platform.
- In addition to the guide, an explainer video will be available in the Tutorial section.
- After commissioning, you can check in your FLP account whether your station is displayed online (green). If not, please contact us directly.
If problems occur during commissioning or if you wish to verify successful connectivity, feel free to call us at +49 9332 59350-10.