ROLE DEFINITION IN FLEET MANAGEMENT

FLEET MANAGEMENT

FLW_Fleet Manager – Corporate Group Administrator

Manages all companies within a corporate group, meaning everything that is visible or can be performed in the user frontend, including:

  • Inviting employees and administrators from the manager’s own company and all subsidiaries, including bulk invitations
  • Viewing the user interfaces of the manager’s own company and all subsidiaries
  • Carrying out use cases and viewing their current status and feedback
  • Using the shop to order products on behalf of the manager’s own company and its subsidiaries
  • Managing the order overview
  • Managing tickets, including creating and commenting on tickets and viewing their status

FLW_Fleet Manager – Corporate Group Subdivision

Manages all subordinate companies within the corporate group to which the user was invited as a fleet manager in FLW. This includes everything that is visible or can be performed in the user frontend, including:

  • Inviting employees and fleet managers to the manager’s own company and subordinate subsidiaries, including bulk invitations
  • Viewing the user interfaces of the manager’s own company and subordinate subsidiaries
  • Carrying out use cases and viewing their current status and feedback
  • Using the shop to order products on behalf of the manager’s own company and subordinate subsidiaries
  • Managing the order overview
  • Managing tickets, including creating and commenting on tickets and viewing their status

FLW_Fleet Manager – Own Company

Manages only the user’s own company, meaning everything that is visible or can be performed in the user frontend, including:

  • Inviting employees and administrators to the user’s own company, including bulk invitations
  • Viewing the user interface of the user’s own company
  • Carrying out use cases and viewing their current status and feedback
  • Using the shop to order products on behalf of the user’s own company
  • Managing the order overview
  • Managing tickets, including creating and commenting on tickets and viewing their status

FLW_Fleet Manager – Without Shop Authorisation

Manages only the user’s own company and can perform everything visible or available in the user frontend, except for using the shop. This includes:

  • Inviting employees and administrators to the user’s own company, including bulk invitations
  • Viewing the user interface of the user’s own company
  • Carrying out use cases and viewing their current status and feedback
  • Viewing the order overview, but not managing it
  • Managing tickets, including creating and commenting on tickets and viewing their status

FLW_Accounting

  • Viewing the order overview, including company invoices for the user’s own company

FLW_Technician – Corporate Group

Access to the following areas for all companies in the associated corporate group:

  • Access to Charging Experience for company locations
  • Displaying tickets from weclapp and FLP in FLW if they have not been resolved after a specified number of days

FLW_Technician – Corporate Group Subdivision

Access to the following areas for all companies subordinate to the assigned company:

  • Access to Charging Experience for company locations
  • Displaying tickets from weclapp and FLP in FLW if they have not been resolved after a specified number of days

FLW_Technician – Own Company

Access to the following areas for the user’s own company:

  • Access to Charging Experience for the company location
  • Displaying tickets from weclapp and FLP in FLW if they have not been resolved after a specified number of days

Wording

The term employee refers to both company-car employees and private-car employees.

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