GENERAL INFORMATION
The following page provides an explanation and instructions regarding what happens to the wallbox installed at the employee’s home if they leave the company, return their electric vehicle, or in similar cases.
The steps required to ensure that the employee can continue to use their wallbox at home after this step are also explained.
Ownership remains as usual and remains in their possession.
Billing is deactivated on the day of departure, but all charges incurred to date are refunded. The employee is no longer authorised to use the wallbox.
USING YOUR CHARGING STATION
Alfen Station
- Import the map via ACE Installer
Connect your personal computer to the charging station and reconfigure it.
You can find instructions for this at the following link: Configuration_Guide_Alfen_Whitelist.pdf - FIRMENLADEN Support will configure the station so that all PFID cards are accepted at the station. To do this, please contact us via our hotline or at [email protected].
Peblar Station
There are instructions on how drivers can set their station to “unmanaged” themselves. This ensures that the station accepts all charging cards.
All other stations
The station will be configured by FIRMENLADEN Support to accept all PFID cards. To do this, please contact us via our hotline or at [email protected].